Welcome to XpiderDigital, more than an agency, your strategic ally mastering the art and science of marketing in eCommerce and inbound tourism
We create campaigns on social media and search engines, produce viral content on-site, segment your database, and activate retention strategies to optimize the user journey.
Whether it's mobile booking, medical tourism, or tours, we position your brand and service as the top choice for your target audience in North America, Europe, and Latin America.
Retail eCommerce
At XpiderDigital, we transform retail brands into eCommerce leaders. We connect with your audience and maximize customer lifetime value (LTV) to boost your online sales.
Inbound Tourism
We drive success for inbound tourism companies with a strong online presence in NorAm and Europe. We attract travelers and convert visits into bookings to achieve your goals.
Lead Generation
We generate qualified leads (MQL) for B2B/C companies. Our strategies attract your target audience and convert them into customers, ensuring optimal marketing investment.
eCommerce Marketing Specialists
Why Partner with Us?
We have brought over 10 years of eCommerce experience and the best practices of digital marketing from North America to Latin America, making a difference in an increasingly competitive market.
We are obsessed with results, focus on DATA, and see the potential in every company that trusts us. Therefore, our cost model is results-based: we keep fixed costs low, and our compensation is based on the achievements obtained.
Channels and Tools
If the tool doesn’t exist, we develop it!
We are well aware of your challenges
and we have the formula
Understanding my ROI
At Xpider Digital, measuring Return on Investment (ROI) is mandatory to ensure that digital marketing campaigns are effective and profitable:
- We work with our clients to define Key Performance Indicators (KPIs) that reflect their business goals and objectives, such as ROI, conversion rate, cost per acquisition, customer retention, among others.
- We use tracking and analytics tools to collect campaign data. This includes the use of tracking tags, conversion tracking, and funnel analysis.
- Then, we gather and analyze this data to determine the performance and ROI of the campaigns. We provide clear and detailed real-time and historical reports, showing how the campaigns are performing and what return they are generating.
Omnichannel
Thanks to the use of CRM technologies and AI-powered marketing chatbots, we can centralize multiple channels such as WhatsApp, email, phone, messenger, IG Direct, and Google My Business, among others. We use tagging and tracking tactics for more advanced retargeting and remarketing ad segmentation.
Retention and LTV
In addition to utilizing segmentation based on RFM models, Xpider Digital leverages its expertise in data science to develop advanced and sophisticated models. These models use predictive analysis and machine learning techniques to identify more complex patterns and behaviors in customer data. This way, they can create more precise and personalized segments, increasing the effectiveness of retention strategies and improving LTV.
By applying data science, Xpider Digital can uncover hidden opportunities and emerging trends that wouldn’t be easily visible at first glance. These deeper analyses allow them to better understand customer behavior, preferences, and specific needs, ultimately enabling them to deliver more personalized and relevant experiences.
By combining RFM-based segmentation with data science-driven models, Xpider Digital positions itself to provide its clients with a strategic and customer-centric approach. These innovative solutions ensure a more accurate and effective focus on customer retention and increasing customer lifetime value, contributing to the sustainable and long-term success of their clients’ eCommerce businesses.
Customer Acquisition
Knowing your average CAC, investment becomes fuel and not a risk. Xpider Digital focuses on measuring the cost of digital marketing acquisition for its eCommerce clients in retail and online booking through the use of tracking tools, web analytics, and advertising platforms. Additionally, they implement strategies to enhance the user experience, such as intuitive and responsive design, relevant and persuasive content, streamlined checkout process, clear calls to action, and content personalization. They conduct A/B testing and data analysis to continuously optimize conversion rates. These user experience improvements contribute to maximizing return on investment and the overall success of digital marketing campaigns.
Services
We offer a wide range of personalized services to scale your business. From SEO, social media marketing, chatbot marketing, inbound marketing, paid media to email marketing and customer automation and segmentation. All with one goal: maximizing your Return on Investment (ROI).
Search Engine Optimization (SEO)
Our SEO experts use advanced techniques such as keyword research, on-page optimization, third-party link building, and content creation to improve your website’s ranking in search engines.
Paid Media and Ads (PPC)
We have a dedicated team to get the most out of your digital campaigns, seeking to visualize ROI through real-time data and advanced reporting on channels such as Google Ads, Bing, Instagram, Facebook, TikTok, LinkedIn, and Twitter.
Social Media Marketing
At Xpider Digital, we are at the forefront of digital evolution. We design and execute sophisticated real-time strategies, focusing on key platforms such as Instagram, Facebook, TikTok, LinkedIn, and Twitter.
Retention and
Segmentation
At Xpider Digital, we value customer acquisition and retention. Through precise audience segmentation, we design campaigns that connect with each group and address their needs. This efficient approach increases your ROI, focusing on the profitability of customer retention over new acquisitions.
Chatbot Marketing
Without a 24/7 chatbot, you are missing out on at least 3 times more sales. It is essential to achieve omnichannel presence and beyond.
Direct Marketing
We focus on personalization and precise segmentation, reaching your target audience through various channels, including email, WhatsApp, chatbots, SMS, direct mail, and telemarketing. We place special emphasis on email campaigns, optimizing each message to ensure maximum open and conversion rates.
Schedule a call with our team to get the most out of your online store!
Uncover the hidden potential of your business!
If you’re interested in taking your eCommerce from 6 to 7 figures, our team of experts is ready to assist you with a personalized analysis of your platform, cost per acquisition, SEO, and more.
Sumit this form now and start optimizing your results!
Clients who have already discovered the potential of their business
Meet Our Leaders
who lead a team of over 60 experienced multichannel marketing specialists
Gabriel Coronado
Founder and General Manager
Kathy Hecht
Marketing Director
Direct
Chuck Baddley
Director of Data Science
Scott Cooper
eCommerce Advisor
Our international leadership team has decades of experience in digital marketing, developing exclusive “white label” predictive models, segmentation strategies, campaigns, and targeting algorithms for B2C marketing clients with annual sales ranging from $1MM to $9B across diverse industries, including:
Countries
Our team is strategically located in North America and LatAm to meet your digital needs.
Specialists
From project managers to data scientists and programmers, we assist you from A to Z.
Years
We’re not new to this, but we bring the latest in Marketing Tech to your company.
+30 companies enjoy the results
eCommerce companies are our niche. If you have an established brand or retail business and are looking to take your results to the next level, let’s talk.
